The terms governing your use of this website and purchase of services from Dark Window Design LLC.
These Terms of Service form a binding agreement between Dark Window Design LLC ("Studio", "we", "us") with principal offices at 220 Bonnie Sue Dr, Villa Rica, GA 30180, and you ("Client", "you") as the purchaser of design services.
Dark Window Design LLC provides digital design services including visual identity design, web design and creation, interaction and UX design, e-commerce store design, motion and animation design, and monthly creative retainer services. All services are delivered digitally. No physical goods are shipped.
An engagement begins when full or agreed deposit payment is confirmed. Projects under $3,000 USD require payment in full. Projects between $3,000 and $6,000 require 50% upfront and 50% on delivery. Projects above $6,000 are split across milestones agreed in writing before work begins. Prices displayed on the website include cents and are in US dollars unless otherwise stated.
Each package includes a defined number of revision rounds as specified at the time of purchase. A revision round consists of one consolidated set of feedback addressed together. Additional revision rounds beyond those included may be purchased at the prevailing hourly rate.
Upon receipt of final payment, all intellectual property rights in the deliverables transfer unconditionally to you. Dark Window Design LLC retains the right to display the work in its portfolio and case studies unless otherwise agreed in writing. All design work produced during the engagement remains the property of the Studio until final payment is received.
You agree to provide clear, consolidated, and timely feedback. Project delays caused by late or fragmented client feedback extend timelines at no additional cost to the Studio. You warrant that any content, trademarks, or materials you provide for use in the project do not infringe third-party rights.
Timelines are estimates based on the scope agreed at the outset and assume timely client cooperation. Circumstances outside our control, including illness, technical failure, or force majeure, may affect delivery. In such cases we will communicate promptly and agree a revised timeline. See our Delivery Policy for full detail.
Refunds are governed by our Refund Policy. No refunds are issued for completed deliverables that match the agreed scope.
To the maximum extent permitted by applicable law, Dark Window Design LLC shall not be liable for indirect, incidental, special, or consequential damages arising from your use of delivered materials. Our total aggregate liability in connection with any engagement shall not exceed the fees paid for that specific engagement.
These terms are governed by the laws of the State of Georgia, United States. Any disputes shall be resolved in the courts of Carroll County, Georgia.
We may update these terms from time to time. Material changes will be communicated by updating the date at the top of this page. Continued use of our services after any change constitutes acceptance of the updated terms.
Questions about these terms: studio@darkwindowdesign.com
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