How and when deliverables are sent, timelines, formats, and post-delivery responsibilities.
All services delivered by Dark Window Design LLC are digital. No physical goods are shipped. Deliverables are provided by email or via a secure shared link (Figma, Google Drive, Dropbox, or similar) depending on file type and size.
| Service | Typical delivery |
|---|---|
| Visual Identity Design | 3-4 weeks from brief sign-off |
| Web Design and Creation | 5-7 weeks from brief sign-off |
| Interaction and UX Design | 3-6 weeks depending on scope |
| E-commerce Store Design | 6-9 weeks from brief sign-off |
| Motion and Animation Design | 2-4 weeks from brief sign-off |
| Monthly Creative Retainer | 2-3 business days per request |
| Essence Package | 12-16 business days |
| Presence Package | 5-7 weeks |
| Impact Package | 8-11 weeks |
Timelines begin from the date of completed brief receipt, not from the payment date. Payment confirms the engagement. The brief process begins within 1 business day of confirmed payment.
Visual identity deliverables include AI, EPS, SVG, PNG, and PDF formats. Web projects are delivered as Figma files, built site access, or exported assets depending on scope. Motion work is delivered as Lottie JSON, MP4, and GIF. Specific format requirements should be confirmed at the brief stage.
Timelines assume prompt client feedback at each stage. A feedback window of 5 business days is provided at each review point. If feedback is not received within this window, the project may be paused and rescheduled based on current capacity. Delays caused by client response time are not billable to the Studio.
Work begins within 3 business days of confirmed payment and receipt of the completed project brief. You will receive a brief template by email within 1 business day of payment confirmation.
Delivery questions: studio@darkwindowdesign.com or (678) 941-4982.
We use cookies to understand how visitors use the site. Cookie Policy.